Privacy Policy The following is the Privacy Policy of Agora Business Publications LLP. In general, we use the personal information that we collect from you to process orders, identify personal preferences and match your needs with relevant products and services. Note: This policy only applies to Agora Business Publications LLP's websites and not to the websites of other companies, individuals or organisations to which we provide links. Agora Business Publications LLP respects the privacy concerns of users of this website and is registered under the relevant Data Protection legislation. Consent You signify your consent to us collecting and using this information by your use of this website. Should for any reason we elect to change our Policy, we will notify you of those changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it. Your data may sometimes be used by us and our associated companies to inform you about changes to our website, new services and offers that you might find interesting. If you do not wish to receive this information, please send an email to info@agorapublications.co.uk Please note that we will not rent or sell your email address to outside companies. When you register on this website we will store your email address along with any other information you may provide. This information may include, but is not limited to, details such as your name and address details. We use the information provided to permit access to the Subscriber-only areas of our websites, to deliver Manuals, Updates and Newsletters and to facilitate the broadcast of the free weekly emails. In addition we may use the information for internal administration and analysis, and also for marketing and promotions. We may use information collected about you to personalise your visits to our website and recommend goods or services to you. We also use the information to help us develop the design and layout of our website to ensure that our sites are as useful and enjoyable as possible. In addition we may use the information to let you know about functionality changes to our website, new goods, services or offers that you might find interesting. If you do not wish to receive this information, please send an e-mail to info@agorapublications.co.uk By disclosing your personal information to Agora Business Publications LLP, you agree to the collection, storage and processing of your personal information in the manner set out here. You have the right to ask Agora Business Publications LLP for a copy of the personal information it holds about you, and to correct any inaccuracies in that information. If you have any queries regarding this privacy statement, please contact Customer Services (details below). Free Email Service If you subscribe to our free email services, your name and email address details will be placed in the database we use to broadcast the e-alert. As with all other personal information, only employees of Agora Business Publications LLP and associated companies have access to this data. We do not give email addresses to outside companies. Agora Business Publications LLP will never sell, rent or otherwise abuse your email address. It will be used solely for the purpose of sending you your selected e-letter and other associated services. Should you wish to unsubscribe at any time, instructions are included with each email for immediate removal from the database. Any email you send to Agora Business Publications LLP or any of our other publications is completely confidential. We will not add your name to our email list without your permission. Cookies 'Cookies' are text files which are sent via your browser to your computer and stored on your hard disk, so that specific details about your visit to a website can be recorded, retrieved and analysed by the site during subsequent visits. Cookies in themselves do not identify individual users of sites, just the computer used. Other Information Agora Business Publications LLP will on occasion monitor overall traffic levels to the website with automated monitoring traffic software that does not employ cookies, to enable us to analyse traffic patterns and generate website usage statistics. Examples of the type of information we may automatically collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, and your operating system and platform. This information is used by us purely to monitor levels of traffic to the site, and cannot be used to identify you personally. Agora Business Publications LLP reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. Customer Feedback and Complaints We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to info@agorapublications.co.uk Agora Business Publications LLP Nesfield House Broughton Hall Business Park Skipton Yorkshire BD23 3AN Tel: 01756 693180 Fax: 01756 693196 Email: info@agorapublications.co.uk ©2009 Agora Business Publications LLP. No Part of this publication may be reproduced or transmitted in any form or stored in any retrieval system without permission. Whilst every effort has been made to ensure that the information within this publication is accurate and not misleading. Agora Business Publications LLP cannot accept any liability for any loss or liability arising from the use of any such information. Registered Office: Nesfield House, Broughton Hall Business Park, Skipton, Yorkshire BD23 3AN Registered in England No. OC323533, VAT No. GB 893 3184 95